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Customer Service
Solar Water Heaters


PROBLEM

POSSIBLE CAUSE

SOLUTION

The water does warm up although there is sunshine Not enough heat exchange liquid in the closed circuit Check the quantity of the heat exchange liquid. The checking and the filling of the heat exchange liquid must be done either early in the morning or late at night
Incorrect orientation of the solar panels The solar panels should always be facing South
Physical obstacle or object that creates shadows on the solar panel Remove the object that creates the shadow
Water leakage from the safety valve Increased pressure in the water supply circuit
It is not a problem of the appliance, it indicates that the appliance is protected against increased pressure
Not enough hot water Insufficient maintenance. It is possible that the on-going accumulation of salt deposits inside the tank has decreased the capacity of the water tank Occasional maintenance of the appliance is mandatory


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